Troubleshooting Problems with AccountPlease contact your webhosting provider and ask them to allow access (unblock firewall rules) from these IP addresses:
209.59.174.252 & 209.59.174.253These IP addresses are not creating fraud, sending spam email or performing any malicious activity so there should be no reason to block them. We believe that if our system cannot access your file, there are potential visitors with the same problem (cannot view ads) and to serve ads effectively, the webserver should not block access from any source. This error message is an additional safeguard mechanism to ensure your ads get viewed by everyone.
Updated: We have been reported that some EarthLink WebHosting servers block access to a range of IP addresses including the above IP addresses of our servers. Please contact EarthLink to correct this issue.
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Problems with Ad Serving Add-ons Banner, Richmedia, and Text Ads Banner, Richmedia, and Text Ads"I am continuing to enjoy using ad-rotator more each day. Thank you very much for such an essential product.
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