Help Center Troubleshooting Problems with Account

Why are some reporting pages slow in loading?

If the web page has some real-time information, our system has to collect and process up-to-the-second data from many different servers across our global network. This process can take up to 10-20 seconds. Most of the reports have advanced caching algorithms, which makes page generation much faster.

If you see a "Page Cannot Be Displayed" error, please reload/refresh your browser after one minute. If it still does not work, please submit a support ticket with technical details so we can investigate the problem immediately.

Other Articles in Problems with Account

• Why can't I login? I got an error message
• I forgot my password. How can I get a new password?
• How do I test if my browser supports JavaScript?
• Why do I get an error when adding a new advertisement?
• Why do I get an error when submitting a support ticket?

Cannot find an answer for your question? Ask our Customer Care team

Related Articles

• Can I have ads refresh automatically without a page reload?

  "By default, an ad placement will not reload itself until the visitor refreshes the web page or go to a..."

  31% relevant in Manage Your Account Serving Code
• Online visitor report

  "Like a live traffic tracker, this report shows you how many people are currently active on your site, where they..."

  23% relevant in Features Reporting
• What are visitor profiles?

  "When a visitor clicks or views an ad, the relevant stats counters are increased immediately in real-time. Additional data about..."

  22% relevant in Reporting Visitor Reports
• Campaign

  "Documentation for API methods to manage one or multiple campaigns. API Version1.2.5 (build 280809). Documentation was last modified on Fri,..."

  21% relevant in Manage Your Account AdSpeed API