Help Center > Account Administration > Billing

How much is the administrative/transaction fee for refunds?

An administrative and transaction fee of $5 USD or 5% of the refund amount, whichever is higher, is charged for each refund. The net amount you receive will be the gross refund amount less this fee. This fee is necessary because we have been charged this transaction fee by our merchant bank for processing payment from your credit card and refunding your payment. It also covers our staff's time to process each refund manually.

Other Articles in Billing

Learn how to update your credit card, view invoices, and cancel a subscription
Search Help Center
There was a problem with your submission. Please correct the following items:

    Cannot find an answer for your question? Ask our Customer Care team

    Related Articles

    Have questions? Contact Us

    Testimonials for our Ad Servers

    • I have to say I am very impressed with the new version of your site. Great work!

      Chinedu E
      HopStop

    • I've signed up for the trial run but am confident that I'll continue. Great service!

      Wade W
      Cycling Tips Blog