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Troubleshooting Problems with Ad Serving
What is "Click to activate and use this control" message on a Flash ad?
When moving your mouse over a Flash ad using an older version of Internet Explorer, you might see the message "Click to activate and use this control" instead of being able to interact directly with the advertisement. This makes visitors have to click twice on a Flash ad to get redirected to the landing page.Because of a legal pattern dispute between Microsoft and Eolas, Internet Explorer users can no longer directly interact with ActiveX controls loaded by the EMBED/OBJECT elements. Users can interact with such controls after activating each control's user interface.
Our system has a built-in solution so the details described here are for your information only. Other browsers (Firefox, Opera, etc.) are not affected by this problem.
References: MSDN, Macromedia
Other Articles in Problems with Ad Serving
- How do I troubleshoot "Invalid Ad Type" error?
- How do I troubleshoot "No Ad Found In Rotation" error?
- How do I troubleshoot "Permission denied" error for a Flash ad?
- How do I troubleshoot "Restrictions Failed" error?
- How do I troubleshoot clickTAG issues for a Flash ad?
- How do I troubleshoot my ISP's nameservers?
- What is "Object Expected" error in Internet Explorer?
- Where can I see a report of ad serving errors?
- Why does ad server deliver above the maximum impression limit?
- Why doesn't the status bar change?
- Why don't ads show? What is the system status?
- Why isn't one of my ads showing?
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