Help Center Troubleshooting Problems with Ad Serving

How do I troubleshoot my ISP's nameservers?

The DNS servers of your local Internet service provider can block access to our ad servers or they do not resolve our domain name to the correct IP addresses.

What is a Name Server?

Nameservers are used by ISPs (eg: Comcast, Time Warner, AOL, Yahoo, AT&T, etc.) to map hostnames (eg: www.adspeed.com) to IP addresses (eg: 127.0.0.1). If a nameserver server has problems, users of these servers will experience connection problems to any/many websites. In Firefox, the error message is normally "Server Not Found". When this happens, visitors using another working nameserver would be able to access the websites normally.

Problem Identification

The following 2 images are the same file but use 2 different methods for access, one uses hostname and one uses a direct IP address.

Standard (Hostname)

IP Addresses

If you can see all 3 images, your ISP's DNS servers are working properly. If you can see only the two bottom images with direct IP addresses, you are having a DNS problem. Please continue with the verification process below.

Verification

To verify that your ISP nameservers are causing accessibility problems, you could ping our servers or perform a nameserver lookup on g.adspeed.net. To do this in Windows:

Windows: Click on Start/Run and type "cmd"
Mac OS: Open Terminal application from menu Finder/Utilities/Terminal
When the command-line window appears, type "ping g.adspeed.net"
And perform a lookup of hostname "nslookup g.adspeed.net"

Solution

If the ping/nslookup results contain any error message or show some packet loss, you should contact your ISP and ask if they have or know of any issue with their nameservers or network. Or you can try to use another DNS server, like OpenDNS

Testimonials for our Ad Servers

I am not only a customer. I am also a big "fan" of AdSpeed. Some folks love Rolex, or Nikon, etc., but I love AdSpeed.
Tom Bailey
AquariumFish
I LOVE your system. It is a GREAT ad server. Thanks so much for all your help. I am really excited that I can now get CTR.
Dave D
WinningTheGame

Help Center

Blog

May 02, 2012

Dónde ubicar los anuncios en mi sitio web? - Encontrar la ubicación ideal para sus anuncios en su sitio web le permitirá maximizar su proporción de clicks, incrementando así también sus ingresos publicitarios. Hay muchos lugares de donde elegir, pero cómo saber cual lugar será el que traerá mas ganancias a su página web?

May 02, 2012

Where should I place advertisements on my website? - Proper placement of your advertisements on your website can boost your click through rate (CTR), in turn, increase your advertising revenue. With so many locations to pick from, where is the most profitable placement for your website?

Ad Serving

Ad Serving is the process of placing advertisements on web sites, mobile devices, and applications.

Ad Servers

Ad Servers are technology companies with software and infrastructure to enable publishers and advertisers to select and display the most suitable, most profitable, most targeted ads to their audience. Ad servers monitor and report ad views, ad clicks and performance of advertising campaigns.