Help Center 
Account Administration Billing
How do I cancel my subscription?
We appreciate your business with AdSpeed and would like to continue serving your business for many years. Please let us know how we can keep your business. We are very flexible in term of accommodating custom requests including price quotes, feature requests, partnership opportunities.However, if you are sure you want to cancel your service with us, we have a no-hassle cancellation policy and will honor all cancellation requests promptly.
Request a Cancellation
Please request a cancellation at least five (05) business days before the new billing cycle and we will stop the subscription accordingly. If it is within 30-day of your first payment and you want to use the money-back guarantee, please specifically request it in the cancellation form.To cancel a subscription, please follow the menu My Account/ Billing/ Request Cancellation and choose the subscription you want to cancel.
The subscription will end on the same cancellation date. For example, your subscription ends August 10 and you request the cancellation on August 5. The subscription will end on August 5. Subscriptions are not entitled to any partial refund, except when you upgrade your account to a larger plan. In that case, we will issue a refund for the unused amount of the old plan.
Late Cancellations
Once the system processes the payment for the current billing cycle, we will not be able to refund if it is already two business days or more into the next cycle. On the other hand, if it is less than two business days into the next cycle, we will charge an administrative and transaction fee before issuing a refund. You must submit a written billing request for a refund via our Help Desk.Other Articles in Billing
- How can I earn cash back from the affiliate program?
- How do I change/update my billing information?
- How do I close my account?
- How do I get receipts of my payments?
- How much is the administrative/transaction fee for refunds?
- What are the available payment methods?
- What service am I paying for?
- Where can I find the CVV code for my credit card?
- Why can't I update my credit card details?
Cannot find an answer for your question? Ask our Customer Care team
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