If ads on your website suddenly stop showing, please read the following instructions. The following ad is served with the same serving code we provide to all publisher.
Can you see the ad above?
No, please open a ticket to our support system so our technicians can investigate the problem immediately.
Yes and I still cannot see ads on my site, please try the following:
Media Files: make sure media files (JPEG, SWF) are available and loading properly from your web host.
3rd Party Ad Server: if it's a richmedia/3rd party ad, make sure the 3rd party ad server is responding properly.
Browser Issue: if you see "Page cannot be displayed" error message in Internet Explorer or similar error messages about some connection issues. Please clear the cache & cookies and try again. Internet Explorer's caching policy is very "sticky", meaning that if it cannot get the page the first time, it does not retry for a long period. Another problem that could prevent ads from showing, cache & cookies can become corrupted and it's best to start fresh by clearing the cache/cookie. If you have other browsers installed, you could try the same page again on another browser and see if the problem happens to different browsers. Popular browsers are Firefox, Internet Explorer and Opera.
Networking Issue: DNS servers for your local ISP could be the cause for this problem. To verify, please follow instructions on this page
Computer Issue: if you have access to other computers, you could try the same page again on another computer and see if this problem happens to different computers.
What is AdSpeed API? "AdSpeed API (Application Programming Interface) is an add-on service we provide to our clients. Publishers and advertisers can write software..." 23% relevant in Working in AdSpeedTechnical
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