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Help Center > Troubleshooting > Problems with Ad Serving

Restrictions Failed

This error displays when targeting restrictions for this ad (or zone, campaign) have all failed and there is no available ad to show. To correct, go into the entity editing page and verify the active restrictions.

Example Scenario

Starting date restriction is set from Jan 10 to Jan 21 and today is Jan 5, the restriction would fail. Within a zone, you should also have a default ad with no restrictions so it will be shown when all other ads fail.
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