AdSpeed AdServer Logo
  • Products
  • Features
  • Pricing
  • Support
Login Signup
Sign into your account
Forgot password?

Help Center Troubleshooting

Instructions to troubleshoot your issues with ad serving and your account

Problems with Account i

  • How do I test if my browser supports JavaScript?
  • I forgot my AdSpeed password. How can I get a new password?
  • Why can't I login? I got an error message
  • Why do I get an error when adding a new advertisement?
  • Why do I get an error when submitting a support ticket?

Problems with Ad Serving i

  • How do I see ad or page errors with the browser's Console tool?
  • How do I troubleshoot "Invalid Ad Type" error?
  • How do I troubleshoot "No Ad Found In Rotation" error?
  • How do I troubleshoot "Permission denied" error for a Flash ad?
  • How do I troubleshoot "Restrictions Failed" error?
  • How do I troubleshoot clickTAG issues for a Flash ad?
  • How do I troubleshoot my ISP's nameservers?
  • What are VAST error codes?
  • What is "Click to activate and use this control" message on a Flash ad?
  • What is "Object Expected" error in Internet Explorer?
  • Where can I see a report of ad serving errors?
  • Why does ad server deliver above the maximum impression limit?
  • Why doesn't the status bar change?
  • Why don't ads show? What is the system status?
  • Why isn't one of my ads showing?

Cannot find an answer for your question? Ask our Customer Care team

AdServer Solutions

  • For Publisher
  • For Advertiser
  • For Ad Agency
  • For Ad Network
  • Live Demo

Featured

  • What is ad serving?
    Ad serving describes the process of delivering ads to viewers through an ad server, which is a platform that helps you perform tasks related to your online advertising program.
  • Why should I choose AdSpeed adserver?
    Here are the top five reasons why you should choose AdSpeed over other ad servers.

Blog

February 16, 2021

Serving up a powerful video ad campaign

There is an old adage that a picture is worth a thousand words. You would have to say that this is especially true in this day and age.

February 11, 2021

Ad serving tips for restaurants and hotels during the pandemic

It’s hard to think of an industry that has not been impacted by the pandemic, but people would agree that the hospitality industry is probably the most negatively affected. The harsh reality is that restaurants were forced to close very suddenly, and for those that were able to survive and re-open, many were limited to how many people they could have in their building at any given time.

Help Center

  • AdSpeed API Overview
  • Group
  • Channels

Connect with us

Facebook LinkedIn @AdSpeed
Accredited Business by Better Business Bureau BBB Rating A+
© 2021 AdSpeed® adspeed.com
About | Products | Contact Us | Sitemap | Terms of Service | Privacy Statement